Free Shipping on All Orders

We offer free standard delivery on every order, with no minimum spend. The price you see at checkout is the price you pay — no surprise shipping fees.

Delivery Coverage

We currently ship to all addresses within the United Kingdom, including England, Scotland, Wales, and Northern Ireland. At this time we do not deliver outside the UK.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been dispatched, you'll receive a confirmation email with a tracking number so you can follow your parcel every step of the way.

Orders placed on weekends or public holidays are processed the next business day.

Delivery Times

Delivery estimates are counted from the date of dispatch, not the date the order is placed. Total delivery time = processing time + shipping time.

Order Tracking

As soon as your order ships, we'll send you a tracking link by email. If you haven't received tracking details within 3 business days of ordering, please check your spam folder or contact our support team.

Delivery Delays

While we work hard to deliver on time, occasional delays can occur due to factors outside our control, such as:

• High-demand periods and public holidays
• Adverse weather conditions
• Courier or logistics disruptions
• Incorrect or incomplete delivery addresses

Please ensure your shipping address is complete and accurate at checkout, as we cannot be responsible for parcels sent to an incorrectly provided address.

Damaged or Lost Parcels

Every mirror is packaged with care and protective materials. In the unlikely event that your item arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging, and we'll arrange a replacement or refund. If your parcel is lost in transit, we'll open an investigation with the courier and resolve the matter as quickly as possible.

Returns & Refunds

If you're not completely satisfied, you may return your item within 31 days of delivery. Items must be unused and in their original packaging. For full details, please see our Refund & Return Policy.

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